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Certified Professional Training in IT Business Analysis


MYR 4,990 /Pax


Two Days Course


24th & 25th Jun 2024


Connexion, Bangsar South


100% HRDC Claimable T&C Applied


Discover software project dynamics, stakeholder roles, and the responsibilities of business analysts. Master requirement analysis, effective documentation, and improve collaboration, communication, and technical abilities. Delve into career prospects and apply learning in practical case studies.

Why You Should Attend:

Join our comprehensive IT Business Analyst course to advance in the intersection of technology and business. Develop skills through practical exercises and case studies, bridging the gap between business objectives and IT solutions. Gain the ability to innovate, enhance team efficiency, and drive strategic impact. Enroll now in our Certified Professional Training in IT Business Analysis for a transformative learning journey.

Who Should Attend:

This course is ideal for individuals looking to pursue  careers as Business Analysts in IT departments,  consulting firms, or any roles that involve translating  business needs into technical solutions.

Training Objectives:

  1. Career Advancement: The course prepares you for roles like Business Analyst, Systems Analyst, and more, setting the stage for career growth and higher earning potential.

  2. Skill Enhancement: Gain a diverse skill set in requirements analysis, stakeholder management, and communication, making you invaluable in bridging technology and business needs.

  3. Industry Relevance: In today's digital landscape, organisations seek professionals who can align technology with business objectives. This course ensures your skills remain relevant and in demand.

  4. Practical Experience: Hands-on assessments and real-world case studies provide practical experience, enabling you to apply your knowledge immediately in work scenarios.

  5. Expert Guidance: Learn from experienced instructors who provide insights, guidance, and best practices honed through real-world industry experience.

  6. Future-Proof Your Career: As technology evolves, skilled Business Analysts remain essential. This course equips you with enduring skills, securing your career path in a dynamic industry.

Training Outline Modules:

Types of Software Projects

• Green field implementation

• Product enhancements

• Data migration projects

• Product upgrade project

Software Delivery models

• Waterfall model

• Agile methodology

• Scrum framework

• Kanban method

Stakeholder Analysis

• Introduction to stakeholder analysis

• Identifying project stakeholders

• Importance of stakeholder engagement

• Define roles and responsibilities of each stakeholder

Role of Business Analyst

• Introduction to business analysis

• Key Responsibilities of a business analyst

• Business analysis frameworks and methodologies

Introduction to Requirements

• Types of requirements (Functional, Non-Functional, User, System, etc.)

• Importance of clear and well-defined requirements

• Eliciting Requirements: Techniques and Methods

• Stakeholder Involvement in requirement gathering

Phases of the Requirements Process

• Requirement Elicitation

• Requirement Analysis

• Requirement Specification

• Requirements Approval

Requirements Analysis and Documentation

• Elicitation Techniques

• Types of Requirements (Functional, Non-functional, etc.)

• Stakeholder Identification

• Prioritization Methods

• Use Case Modelling

• Requirement Validation

• Requirement Traceability

• Business Rules Identification

• Gap Analysis

• Business Rules Identification

• Requirements Change Management

• Gap Analysis

• Data Modelling for Requirements

Collaboration and Communication

• Importance of Effective Communication

• Communication channels and mediums

• Cross-functional team collaboration

• Communicating with Technical and Non-Technical Audiences

• Negotiation and Influence Techniques

• Collaboration & Communication Tools

Technical skills for Business Analyst

• Design & document API

• Inspecting & debugging APIs

• API governance & lifecycle management

Career paths for Business Analyst

• Business Analyst interview questions & Techniques

Trainer's Profile:

Makrand Pathak

Makrand brings a wealth of experience in both technology and business, serving as a Business Analyst and Product Owner. His career, spanning banking and technology since 2006, includes roles at esteemed global banks like Bank of Singapore, Standard Chartered Bank, BNP Paribas Bank, and Credit Suisse. Over two decades, he has earned certifications such as Certified Scrum Product Owner, Certified Product Management, and others, including Certified Salesforce Professional. Makrand's coaching approach, grounded in industry insights and hands-on experience, aims to empower professionals to excel. He graduated with Distinction in Computer Applications from the Institute of Technology & Management.

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