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Fundamentals of Design Thinking


MYR 6,000 Group / Day


Two Days Course


Date Upon Request


Client's Office


100% HRDC Claimable T&C Applied


Design Thinking is a dynamic problem-solving approach that places empathy, creativity, and user-centricity at its core. This training program will introduce you to the fundamental principles and methods of Design Thinking, equipping you with a powerful toolkit to tackle complex challenges, innovate, and drive positive change in your personal and professional life.

Why You Should Attend:

  • Empathetic Problem Solving: Learn to deeply understand the needs and desires of end-users to create solutions that truly resonate.

  • Innovation:Cultivate a culture of innovation by harnessing creative problem-solving techniques.

  • Enhanced Collaboration: Improve teamwork and collaboration by embracing a user-centric approach.

  • Adaptability:Develop skills to pivot and adapt quickly to changing circumstances and market demands.

  • Practical Application: Gain hands-on experience through interactive exercises and case studies.

Who Should Attend:

  • Professionals from various industries seeking innovative problem-solving methods.

  • Entrepreneurs and startup founders looking to create user-centric products and services.

  • Managers and team leaders interested in fostering creativity and collaboration.

  • Designers, engineers, and product developers aiming to improve their design processes.

  • Anyone looking to enhance their problem-solving and creative thinking skills.

Training Objectives:

Upon completing this training, you will be able to:

  • Understand the core principles and mindset of Design Thinking.

  • Apply the Design Thinking process to identify and solve complex problems.

  • Employ empathy as a tool to gain deep insights into user needs.

  • Generate creative ideas and concepts through ideation and prototyping.

  • Implement user-centered solutions that drive positive outcomes.

  • Foster a culture of innovation and collaboration within your organization.

Training Outline Modules:

Module 1: Introduction to Design Thinking

  • What is Design Thinking?

  • The Design Thinking Mindset

  • Key Principles and Benefits

Module 2: Empathizing with Users

  • The Importance of Empathy

  • User-Centered Design

  • Conducting User Interviews

  • Creating User Personas

Module 3: Defining the Problem

  • Problem Statement vs. Solution Statement

  • Identifying Root Causes

  • The Art of Framing the Challenge

Module 4: Ideation and Creativity

  • Ideation Techniques

  • Brainstorming Sessions

  • Idea Selection and Prioritization

Module 5: Prototyping and Testing

  • Prototyping as a Communication Tool

  • Types of Prototypes

  • Gathering Feedback through Testing

  • Iterative Development

Module 6: Implementation and Feedback

  • Transitioning from Prototype to Solution

  • Measuring Success and Impact

  • Continuous Improvement

Module 7: Cultivating a Design Thinking Culture

  • Nurturing Innovation and Collaboration

  • Integrating Design Thinking into Daily Practices

Case Studies of Successful Design Thinking Implementation

Trainer's Profile:

Available upon request.

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