Overview
Training Needs Analysis (TNA) identifies the gap between employee training and training needs. Training needs analysis is the first stage in the training process and involves a procedure to determine whether training will address the performance gaps identified. Participants will learn how to plan and lead the Training Needs Analysis project. They will also learn how to measure the learning impact and calculate the training ROI.
Why You Should Attend:
Efficient Resource Allocation
Improved Employee Performance
Strategic Alignment of Organizational Goals with Human Capital
Enhanced Employee Satisfaction
Retention and Talent Development
Compliance and Risk Mitigation
Who Should Attend:
HR Managers
Learning and Development Professionals
Supervisors
Heads of departments
Training Objectives:
By the end of this course, participants will be able to:
Discuss the value of TNA to the individual, division, and organization
Apply the strategies for determining training needs
Recommend suitable development interventions to address performance gaps
Link training needs to the design and development of training courses and program
Design and develop learning evaluation tools to measure learning impact
Training Outline Modules:
Introduction
What is a Training Needs Analysis
Why conduct Training Needs Analysis
The 3-Levels of Needs Analysis
Concept of Competency
What is Competency
Components of Competency
Understanding Competency Proficiency Level
Conducting Training Needs Analysis
Step 1: Determine Desired Business Outcome
Step 2: Link desired business outcomes with the required competency
Step 3: Evaluate Competencies and Determine Performance Gaps
Step 4: Prioritize Training Needs
Step 5: Determine Training and Development Invention
Step 6: Planning for Training Evaluation
Training Evaluation Model – Kirkpatrick/Phillip Model
Level 1: Reaction
Level 2: Learning
Level 3: Behavior
Level 4: Result
Level 5: ROI
Level 3-5 Evaluation Tools
Observation – Observation Checklist
Interviews – Interview Schedules
Surveys – Questionnaires
Focus Group Discussion
Communicating Needs Analysis Results
Analyzing and Reporting Training Needs Analysis
Develop a Training Matrix and Plan
Employee Personal Development Plan (EPDP)
Trainer's Profile:
Shafinah Che Ariff is an enthusiastic educator and learner specializing in Talent Management and Development. She coached individuals and business leaders in discovering their personal and professional success paths.
She has more than 20 years of experience in learning and development. She has developed and facilitated leadership and business skills courses through Virtual Platforms and classroom setup (face-to-face) to support the organization’s learning and development interventions. With Shafinah’s expertise in refining and strengthening their HR and Learning & Development practices, clients built a more robust workforce to support the business growth.
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