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FREE Online Workshop for:

IT Business Analysts

& Product Owners 

It's FREE,

Register Now


25 April 2024

10am to 11am

Shaping Success: The Integral Role of IT BAs Across Project Types

1) Gain a clear understanding of different types of IT Projects 

2) BA role & responsbilities for each type of IT Project

3) Documentation/processes to be follow for each type of IT Project

9 May 2024

10am to 11am

Leveraging AI for IT Business Analyst

1) Learn how to identify use cases where Generative AI can add value in the BA lifecycle (e.g., requirement gathering, documentation generation).

2) Discover practical applications of Generative AI relevant to IT BAs (e.g., data augmentation, code generation, test case creation).

3) Explore tools and resources available for BAs to leverage Generative AI.

23 May 2024

10am to 11am

ITBA Role in designing API (Application Programming Interface)

1) Gain a solid understanding of APIs and their role in modern software development.

2) Understand ITBA's specific responsibilities within the API design lifecycle.

3) Effective techniques for collaborating with developers and stakeholders during API design.

6 June 2024

10am to 11am

Functional vs. Non-Functional: Understanding Requirement Nuances in ITBA

1)Explore various types of functional and non-functional requirements.

2)Analyze the impact of neglecting non-functional requirements.

3)Potential challenges in identifying functional and non-functional requirements.

2 May 2024

10am to 11am

Roles and Responsibilities of Effective Product Owners

1)Gain a comprehensive understanding of the Product Owner role in Agile projects.

2)Explore the core responsibilities of a Product Owner (e.g., vision creation, backlog management, stakeholder communication).

3)Identify areas of overlap and synergy between the BA and PO roles.

16 May 2024

10am to 11am

Feature Prioritization Mastery for Product Owners

1) Explore various feature prioritization techniques and frameworks.

2) Learn how to identify key stakeholders and their priorities.

3) Master the art of weighting and scoring features based on multiple criteria.

30 May 2024

10am to 11am

Blueprint for Product Owner Success: Defining the Ideal MVP

1) Explore the benefits and challenges of developing an MVP.

2) Learn how to identify the key features and functionalities for a successful MVP.

3) Master techniques for prioritizing features based on value and feasibility.

13 June 2024

10am to 11am

Crafting Impactful OKRs for Product Owners

1) Explore the key components of a well-defined OKR (Objective and Key Results).

2) Learn strategies for aligning OKRs with business strategy and user needs.

3) Master techniques for crafting measurable and achievable Key Results.

About the Course:

Learn about software projects, stakeholder roles, and the business analyst's responsibilities. Understand requirements, their analysis, and effective documentation. Enhance collaboration, communication, and technical skills. Explore potential career paths and apply knowledge through practical case studies.

Why you should attend this course?

Attending an IT Business Analyst course is a strategic investment for anyone aiming to thrive at the intersection of technology and business. This comprehensive program offers diverse skills, advancing your career prospects in roles like Business Analyst.

Through practical exercises, case studies, and interactive learning, participants will develop the skills to bridge the gap between business and technology, ensuring that IT solutions are aligned with organizational objectives.

You'll gain the ability to translate complex problems into innovative solutions, enhancing efficiency and communication across teams. With practical learning, networking opportunities, and insights into business strategies, this course equips you for future challenges, making you indispensable in a tech-driven job market while fostering personal growth and strategic impact.


Are you ready to embark on a transformative learning experience? Look no further than our comprehensive course, Certified Professional Training in IT Business Analysis.

Who should attend this course?

  • This course is ideal for individuals looking to pursue careers as Business Analysts in IT departments, consulting firms, or any roles that involve translating business needs into technical solutions.

Meet your trainer:

Makrand Pathak

Makrand brings a wealth of experience in both technology and business, serving as a Business Analyst and Product Owner. His career, spanning banking and technology since 2006, includes roles at esteemed global banks like Bank of Singapore, Standard Chartered Bank, BNP Paribas Bank, and Credit Suisse. Over two decades, he has earned certifications such as Certified Scrum Product Owner, Certified Product Management, and others, including Certified Salesforce Professional. Makrand's coaching approach, grounded in industry insights and hands-on experience, aims to empower professionals to excel. He graduated with Distinction in Computer Applications from the Institute of Technology & Management.

What is next?

1. Registration

We are pleased to be your learning partner. Whether you are a professional seeking to improve your professional skills or a training manager looking to upskill your team, we are here to assist.

Please fill up the form above and our officers will contact you shortly and assist with your registration. 

2. Delivery

Upon completing your registration, we will start our communication with you to prepare you for the workshop. All necessary information such as login detail, training materials, notes, data sets, required software and more will be provided. 

3. Payment

This is a free event!


We are really satisfied with the service. Throughout our engagement, they have shown excellent commitment and professionalism. We can rely on their knowledge and experience when it comes to Penjana Kerjaya related matters. We have also greatly benefitted from the workshop arranged for our employees. It was an eye opener and really a win-win arrangement. We highly recommend Cognitive Links as the go-to organization for Penjana Kerjaya related matters.  Amar, HR Manager - JJ Asia

Other Courses:

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24th & 25th June 2024

Connexion, Bangsar South

Certified Professional Training for IT Business Analysts 

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26th & 27th June 2024

Connexion, Bangsar South

Certified Professional Training for Product Owners

Let's Connect!

Need quick assistance? Call +60 18 661 8048

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